Solutions to Frequently Asked Questions

Frequently asked questions about Spotlight.

How do I download my photos?
Visit our website:  Select "LOGIN" -Top right hand corner of page.   From the home page to the right of your prop...
Wed, Jul 8, 2020 at 5:12 PM
When will I get the photos back?
Still photos will be available for download and viewing the following business day.  When each tour is ready an email will be sent to the email you signed...
Wed, Jul 8, 2020 at 4:13 PM
Where can I find the links and embedding codes for my tour?
You can find those by clicking the "MORE" drop down next to the address of the tour you wish to link or embed >  Click  "VIEW TOUR LINKS&...
Wed, Jul 8, 2020 at 4:55 PM
How to rearrange photos in tour? & change room names?
Visit our website:  Login to your account -Top right-hand corner "LOGIN"   On your "HOME" page you will...
Fri, Aug 14, 2020 at 1:43 PM
How to change tour window style?
"LOGIN" into your Spotlight account > click Tour Window (left sidebar) > at the bottom of that page, you will see a section labeled "To...
Thu, Jul 9, 2020 at 1:49 PM
3D Tour - Where can I find it? How can I share it?
You can find the 3D aka Matterport within your tour window. {Example Classic Tour Window} **Note that each brokerage may have their own tour window de...
Tue, Jul 21, 2020 at 11:34 AM